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Terms of Service

1. Introduction and Acceptance

1.1. These Terms and Conditions (T&C), together with any related policies, addenda, and subsequent amendments, constitute the entire agreement governing your use of the Galactix Online Casino ("Galactix") services.

1.2. Effective Date: These T&C become effective as of Feb 1, 2024 and supersede any prior agreements or understandings between the parties.

1.3. Requirement of Agreement: Prior to accessing or using Galactix's services, you are mandated to thoroughly read, comprehend, and unconditionally accept these T&C. Failure to agree precludes any usage of our services.

1.4. Registration and Confirmation: Upon your registration on Galactix's platform, it is deemed that you have read, understood, and irrevocably agreed to be bound by these T&C.

1.5. Amendments and Modifications: Galactix explicitly reserves the unilateral right to revise, amend, or modify these T&C at its sole discretion without prior notice to you. Such amendments take effect immediately upon posting on our website or notification to you.

2. Liability and Disclaimer

2.1. Limitation of Liability: To the maximum extent permitted by applicable law, Galactix expressly disclaims all liability for any indirect, incidental, consequential, special, or exemplary damages, including but not limited to, loss of profits, goodwill, use, data, or other intangible losses, resulting from or relating to your use of our services.

2.2. Cap on Liability: In no event shall Galactix's aggregate liability to you exceed the lesser of the total amount of bets placed by you through your account or EUR 500.

2.3. Equipment and Compatibility: You bear sole responsibility for ensuring that your hardware, software, and other technological requirements are compatible with Galactix's services. This includes implementing adequate safeguards against risks such as viruses, malware, and other harmful components.

3. Terms Revision and Enforcement

3.1. Revision and Updating of T&C: Galactix reserves the right to revise these T&C periodically. Your continued use of our services following any such changes constitutes your acceptance of the new terms.

3.2. Enforcement of Terms: Galactix retains the authority to enforce these T&C and reserves the right to suspend or terminate your account for any breaches or violations of these terms.

4. Player Obligations and Warranties

4.1. Legal Age and Capacity: By agreeing to these T&C, you represent and warrant that you have attained the legal gambling age in your jurisdiction and possess the legal capacity and authority to enter into this agreement.

4.2. Prohibited Use and Conduct: You covenant not to utilize Galactix's services for any illegal or unauthorized purpose, and to comply with all local, state, national, and international laws and regulations applicable to your use of our services.

4.3. Financial Responsibility and Acknowledgement: You acknowledge that gambling involves an inherent risk of financial loss and agree to bear sole responsibility for any such losses incurred as a result of your use of Galactix's services. You further acknowledge that Galactix is not responsible for any such losses.

5. Restrictions on Use

5.1. Age and Jurisdictional Compliance: Access to and use of Galactix's services is strictly limited to individuals who are of legal gambling age and residing in jurisdictions where online gambling is legally permitted.

6. Player Responsibility and Risk

6.1. Discretionary and Risk-Based Use: You acknowledge that your decision to use Galactix's services is made independently and at your sole discretion. You assume full responsibility for understanding the risks associated with online gambling and bear all responsibilities for any decisions and actions taken in the course of using our services.

7. Prohibition of Underage Gambling

7.1. Strict Prohibition and Enforcement: Galactix maintains a stringent policy against underage gambling. We undertake rigorous measures to verify the age of players and reserve the right to conduct additional verification checks to ensure compliance with this policy. Any accounts found to be used by minors will be immediately terminated and may be reported to authorities.

8. Account Creation and Management

8.1. Account Registration Requirements: To participate in Galactix's services, you must create an account providing accurate, complete, and current information as required in the registration process.

8.2. Single Account Policy: You are prohibited from creating multiple accounts on Galactix’s platform. Discovery of multiple accounts attributed to a single user may result in the immediate closure of all such accounts and potential forfeiture of any winnings.

9. Account Security and Maintenance

9.1. Security of Account Credentials: You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You agree to immediately notify Galactix of any unauthorized use of your account or any other breach of security.

9.2. Account Compliance: You are required to comply with all the terms and conditions set forth in these T&C. Galactix reserves the right to close, suspend, or limit access to your account should you violate any of these terms.

10. Gameplay and Betting Rules

10.1. Transaction Verification: It is your responsibility to ensure the accuracy and completeness of all betting transactions and details entered on the Galactix platform. Galactix shall not be liable for errors made by you in the course of placing bets.

10.2. Right to Void Transactions: Galactix reserves the right to void any transactions or bets that are found to be the result of system errors, malfunctions, or any discrepancies. In such cases, the affected transactions will be nullified, and any associated funds will be returned to your account.

11. Voluntary Account Closure

11.1. Right to Close Account: You may request the closure of your account at any time by contacting Galactix customer support via your registered email. Upon receipt of such a request, Galactix will proceed with the closure of your account in accordance with our procedures.

12. Financial Transactions and Integrity

12.1. Account Funding: You must ensure that your account is funded with sufficient monetary resources to engage in gameplay and betting activities.

12.2. Verification of Source of Funds: All funds deposited into your account must be derived from legitimate and lawful sources. Galactix reserves the right to request documentation or evidence to verify the legal origin of your funds.

13. Error Handling and System Integrity

13.1. Right to Void for System Errors: In the event of any system errors, malfunctions, or technical issues affecting the integrity of gameplay or transactions, Galactix reserves the right to void affected bets and transactions. This may include, but is not limited to, errors in odds calculation, transaction processing, or game functionality.

14. Communications Protocol

14.1. Official Communication Methods: All official communications between you and Galactix will be conducted primarily in English through the email address registered with your account. It is your responsibility to ensure that this email address remains current and accessible.

15. Force Majeure and Unforeseen Events

15.1. Exemption from Liability: Galactix shall not be liable for any failure or delay in performing its obligations under these T&C where such failure or delay is due to events beyond our reasonable control, including but not limited to, natural disasters, war, terrorism, governmental actions, labor disputes, and disruptions in telecommunications or internet services.

16. Prohibited and Fraudulent Activities

16.1. Actions Against Misuse: Galactix maintains a zero-tolerance policy towards fraudulent activities, dishonesty, or criminal behavior. We will take appropriate legal and contractual actions against users who engage in such activities, which may include account suspension, reporting to authorities, and initiation of legal proceedings.

17. Conduct and Behavior

17.1. Expected Standards of Behavior: All users are expected to conduct themselves in a manner that is respectful, non-offensive, and compliant with these T&C while using Galactix's platform. Any behavior deemed harmful, offensive, or disruptive may result in immediate suspension or termination of your account.

18. Protection of Intellectual Property

18.1. Intellectual Property Rights: All content available on Galactix's website, including but not limited to text, graphics, logos, images, and software, is the property of Galactix or its licensors and is protected by copyright and other intellectual property laws. You agree not to reproduce, distribute, transmit, modify, or otherwise exploit any content without express written permission from Galactix.

19. Resolution of Disputes

19.1. Procedure for Dispute Resolution: In the event of any disputes or disagreements arising from your use of Galactix's services, you are encouraged to first contact our customer service team to seek an amicable resolution. If a resolution cannot be reached, the dispute may be escalated in accordance with applicable laws and regulations.

20. Severability and Interpretation

20.1. Severability of Provisions: If any provision of these T&C is found to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. The validity and enforceability of the remaining provisions of these T&C shall not be affected.

21. Privacy and Data Protection

21.1. Commitment to Data Security: We are committed to protecting personal data with the highest security standards. Personal information is safeguarded against unauthorized access, alteration, and destruction, ensuring data confidentiality and integrity in line with applicable data protection regulations.

22. Encouraging Responsible Gaming

22.1. Options for Self-Exclusion: Our platform provides a self-exclusion feature for users seeking to manage their gaming activities. By opting for self-exclusion, users can temporarily disable their access to our services, supporting responsible gaming behavior.

23. Anti-Fraud Measures

23.1. Prohibition of Illicit Activities: Any use of our services for illegal activities, such as money laundering, is strictly prohibited. We actively monitor and take necessary actions to prevent and address such misuse.

23.2. Account Monitoring: We routinely monitor accounts for signs of illicit activities. Accounts showing suspicious behavior are subject to enhanced scrutiny and potential action under our anti-fraud measures.

23.3. Mandatory Rollover Requirement: All cryptocurrency deposits are subject to a 100% wagering rollover requirement. This means users must wager an amount equivalent to their deposit in our gaming services before any withdrawals can be made, ensuring compliance with anti-money laundering practices.

23.4. Investigation of Suspicious Accounts: Accounts suspected of illegal activities may undergo investigation, which can include restricting account access and transaction capabilities until the investigation is complete.

23.5. Verification of Legal Funds: Users must ensure and verify the legal origin of their funds. Accounts with funds of unclear or suspicious origin may face restrictions, including the suspension of services.

23.6. Right to Fund Inquiry and Freezing: We reserve the right to inquire into the source of deposited funds. If funds are suspected to be from an illegal source, they may be frozen until their legality is confirmed.

24. Cryptocurrency use

24.1. Cryptocurrency Purchase and Use: Galactix Online Casino offers the option for users to purchase cryptocurrencies through a third-party service provider integrated into our platform. This service enables users to convert fiat currencies into cryptocurrencies for use within Galactix's gaming services.

24.2. Exchange Rates: The exchange rates for converting fiat currency to cryptocurrency are not determined by Galactix but by the third-party service provider. These rates are subject to market fluctuations and may vary in real-time. Users are advised to review the current rates provided by the third-party service before finalizing any transaction.

24.3. Cryptocurrency Exchange Within the Platform: Users have the option to exchange between different cryptocurrencies within the Galactix platform. Please note that all such exchanges are subject to a fee of 2% of the transaction value. This fee is charged to cover the operational costs associated with cryptocurrency transactions.

24.4. Exchange Rate for Internal Transactions: The exchange rates applicable for conversions between different types of cryptocurrencies on our platform are provided by our designated crypto wallet and exchange service provider. These rates are based on current market values and may fluctuate. Galactix is not responsible for setting or controlling these exchange rates.

24.5. Acknowledgment of Risk: Users must acknowledge the inherent risks associated with the use of cryptocurrencies, including but not limited to, market volatility and technological issues. Galactix is not responsible for any financial loss incurred due to these risks.

24.6. User Responsibility: Users are solely responsible for ensuring they understand the mechanics of cryptocurrency transactions, including the purchase, exchange, and use of cryptocurrencies on the Galactix platform. Users should only engage in such transactions if they are comfortable with the associated risks.

24.7. Compliance with Laws and Regulations: All cryptocurrency transactions within the platform must comply with applicable laws and regulations. Users are responsible for ensuring their transactions adhere to the legal standards of their jurisdiction.